Before you order
Is this an automatic ad generator?
No. Kineo Empresas is operated by a human using AI tools. You buy the production of a video, not access to a self-service editor. If you prefer to create your own film, use Kineo Studio.
When will I receive it?
Express: 48 hours, with 1 revision. Pro: 72 hours, with 2 revisions. Send your brief and authorized materials promptly after payment. Missing material or an out-of-scope request needs human review; we do not promise an impossible deadline.
What if my brief does not fit?
If the brief cannot be fulfilled within the offered scope, Kineo issues a full refund within 24 hours. For example, missing permission to use footage, unsupported clinical claims or an impossible deadline can make a brief unsuitable.
Can you include my logo, photos and professional details?
Yes, where the format allows, using material and facts you supply and approve. We do not invent qualifications, endorsements, patient stories or results. Medical and other regulated claims must be verified by you before publication.
Does this include posting, ads or guaranteed sales?
No. You receive the video to publish yourself. Advertising spend, channel management and sales guarantees are not included. This is a one-time service, separate from Kineo subscriptions and credits.